Genesys consultant
Voice Consultant Voice Engineer / Admin

Would you like to work in an inspiring environment? Do you like being present when projects are born ? Due to its stable growth and expansion abroad, our client, a financial group and one of the largest investors on the market, is looking for IT specialists in various fields to be included in its team. There will be modern technologies and regularly updated systems at your disposal in an agile environment. Become part of a dynamic company which is approached with confidence by businessmen, companies and the broad public and provides millions of its clients with innovative banking and financial services.

What will be your role

  • architecture of Genesys platforms to drive business,
  • deliver innovations within the Genesys suite,
  • act as mentor to junior support members,
  • act as problem owner on designated solutions,
  • cooperate with country business teams for gathering and clarification of requirements,
  • cooperate with Project Management on project and release scoping,
  • cooperate with local country Genesys operational teams for guidance and support.


Requirements

  • Genesys Framework & Reporting Genesys SIP Server
  • ability to cooperate and take solution lead in multi-vendor teams,
  • fluent English, oral and written.

Nice to Have:
  • OCS, GVP, Info-Mart, Genesys WFM, GIR, Oracle/MS SQL Skills, Cassandra, Appache
  • DBA / Virtualization / Scripting


Benefits

  • the company respects its employees and offers them an above-standard package of benefits,
  • the classical benefits include a laptop, a phone, meal tickets, an extra week of holiday, and supplementary pension scheme contributions; if you do not feel well in the morning, you can use sick days,
  • the company has created a friendly environment supporting your professional growth and development of your skills,
  • you will frequently get an opportunity to see exotic localities and to use your English in an active way during international projects,
  • and finally, the company will fairly sugar-coat your job by means of financial benefits involving a year-end bonus and a referral programme; if you have been collaborating with us for a long time, you will get a loyalty bonus on top of all this.


Informace o pozici

  • JOB_358
  • Praha,Brno
  • Permanent
  • Voice / Telco
  • Voice Consultant,Voice Engineer / Admin
  • Genesys
Would you like to work in an inspiring environment? Do you like being present when projects are born ? Due to its stable growth and expansion abroad, our client, a financial group and one of the largest investors on the market, is looking for IT specialists in various fields to be included in its team. There will be modern technologies and regularly updated systems at your disposal in an agile environment. Become part of a dynamic company which is approached with confidence by businessmen, companies and the broad public and provides millions of its clients with innovative banking and financial services.

Jaká bude vaše role

  • architecture of Genesys platforms to drive business,
  • deliver innovations within the Genesys suite,
  • act as mentor to junior support members,
  • act as problem owner on designated solutions,
  • cooperate with country business teams for gathering and clarification of requirements,
  • cooperate with Project Management on project and release scoping,
  • cooperate with local country Genesys operational teams for guidance and support.


Co od Vás očekáváme

  • Genesys Framework & Reporting Genesys SIP Server
  • ability to cooperate and take solution lead in multi-vendor teams,
  • fluent English, oral and written.

Nice to Have:
  • OCS, GVP, Info-Mart, Genesys WFM, GIR, Oracle/MS SQL Skills, Cassandra, Appache
  • DBA / Virtualization / Scripting


Co můžete očekávat vy

  • the company respects its employees and offers them an above-standard package of benefits,
  • the classical benefits include a laptop, a phone, meal tickets, an extra week of holiday, and supplementary pension scheme contributions; if you do not feel well in the morning, you can use sick days,
  • the company has created a friendly environment supporting your professional growth and development of your skills,
  • you will frequently get an opportunity to see exotic localities and to use your English in an active way during international projects,
  • and finally, the company will fairly sugar-coat your job by means of financial benefits involving a year-end bonus and a referral programme; if you have been collaborating with us for a long time, you will get a loyalty bonus on top of all this.


Informace o pozici

  • JOB_358
  • Praha,Brno
  • Permanent
  • Voice / Telco
  • Voice Consultant,Voice Engineer / Admin
  • Genesys

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